Returns and Exchange Policy
Policy
Returns and Exchange Policy
At Josa Labour Law Institute(Adv. Birender Singh Nain), we strive relentlessly to bring you the highest quality products. Our quality team ensures that every product shipped is carefully scanned for any issues. However, in the rare case you want to return/exchange your product, here is our returns policy :
- You must raise the return / exchange request within 3 days of delivery on the Josa Labour Law Institute(Adv. Birender Singh Nain) site ( https://josalabourlawinstitute.in/ )
- We will be happy to exchange the products for size / style. In the rare case, that you totally didn’t like the product and want to return it, please mention the issue in the email.
Once your exchange/return request is approved , there are two ways :
- You can either self-ship the item to us OR
- We can arrange for reverse pickup.
- Kindly note, due to logistical limitations, we are able to provide pickup services for our products for limited pincodes only, if we are unable to provide pickup for your pincode, you will be notified, in such a case , you are requested to send us back the item at the address undersigned.
- When we receive back the item, our quality team will inspect it. All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted. If the apparels are found be to be already used, they will be sent back to the customer and the charge of this shipment will need to be paid by the customer.
- In the case of exchange, we will then ship you the new item. Please note the items can be exchanged only once.
- Josa Labour Law Institute reserves the right to withdraw return / exchange on certain discount items.
- Items marked for Clearance Sale are deeply discounted and can neither be exchanged nor returned.
- Items purchased via use of coupon can neither be exchanged nor returned.
- If you have any other queries / concerns regarding returns, please reach out to us at info@josalabourlawinstitute.com
Sincere Regards
Team Josa Labour Law Institute
Return Address:
Near Rajiv Chowk, Gurgaon
